Service Advisor
$800.00 - 1630.00 per week

NOW HIRING

Service Advisor at SPACE25 Automotive Care


Do you consider yourself a people person and enjoy sales?

Do you like to help others? If yes, and you want to be part of a real team that actually makes a difference, while making a good living - please continue reading . . .


Skills

  • Be able to adapt and respond to all different types of personalities
  • Able to establish rapport quickly with new people
  • Excellent communication and presentation skills (verbal and written)
  • Proven customer support experience 
  • Active listener
  • Good with technology
  • Strong computer skills
  • Negotiating skills
  • Ability to multitask, prioritize, and manage time effectively


Responsibilities

  • Greet customer 
  • Manage large amounts customer interactions in person and by phone
  • Use our shop management software to create estimates and repair orders
  • Sell services to customers in-person and over the phone with honesty and integrity
  • Identify and assess customers’ needs to achieve satisfaction
  • Schedule and coordinate daily and weekly appointments
  • Build sustainable relationships and trust with customer 
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and sales quota
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers
  • Keep front of shop clean and always organized


Job Type: Full-time


Day range:

  • Weekends off (always). Monday through Friday


Pay Weekly: Base + Bonus range of $800 - $1630. Depending on skill 


Benefits:

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Training
  • Uniforms
  • Vacations



License/Certification:

  • Driver's License (Required)


Work Location: One location


Ability to commute/relocate:

  • Rialto, CA 92376: Reliably commute or planning to relocate before starting work (Required)






Candidate Details

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