NOW HIRING
Service Advisor at SPACE25 Automotive Care
Do you consider yourself a people person and enjoy sales?
Do you like to help others? If yes, and you want to be part of a real team that actually makes a difference, while making a good living - please continue reading . . .
Skills
- Be able to adapt and respond to all different types of personalities
- Able to establish rapport quickly with new people
- Excellent communication and presentation skills (verbal and written)
- Proven customer support experience
- Active listener
- Good with technology
- Strong computer skills
- Negotiating skills
- Ability to multitask, prioritize, and manage time effectively
Responsibilities
- Greet customer
- Manage large amounts customer interactions in person and by phone
- Use our shop management software to create estimates and repair orders
- Sell services to customers in-person and over the phone with honesty and integrity
- Identify and assess customers’ needs to achieve satisfaction
- Schedule and coordinate daily and weekly appointments
- Build sustainable relationships and trust with customer
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and sales quota
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
- Keep front of shop clean and always organized
Job Type: Full-time
Day range:
- Weekends off (always). Monday through Friday
Pay Weekly: Base + Bonus range of $800 - $1630. Depending on skill
Benefits:
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Training
- Uniforms
- Vacations
License/Certification:
- Driver's License (Required)
Work Location: One location
Ability to commute/relocate:
- Rialto, CA 92376: Reliably commute or planning to relocate before starting work (Required)
