NOW HIRING

Service Advisor at SPACE25 Automotive Care

Do you consider yourself a people person and enjoy sales?

Do you like to help others? If yes, and you want to be part of a real team that actually makes a difference, while making a good living - please continue reading . . .

Skills

• Be able to adapt and respond to all different types of personalities
• Able to establish rapport quickly with new people
• Excellent communication and presentation skills (verbal and written)
• Proven customer support experience 
• Active listener
• Good with technology
• Strong computer skills
• Negotiating skills
• Ability to multitask, prioritize, and manage time effectively

Responsibilities

• Greet customer 
• Manage large amounts customer interactions in person and by phone
• Use our shop management software to create estimates and repair orders
• Sell services to customers in-person and over the phone with honesty and integrity
• Identify and assess customers’ needs to achieve satisfaction
• Schedule and coordinate daily and weekly appointments
• Build sustainable relationships and trust with customer 
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and sales quota
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers
• Keep front of shop clean and always organized

Job Type: Full-time

Day range:

• Weekends off (always). Monday through Friday

Pay Weekly: Base + Bonus range of $800 - $1630. Depending on skill 

Benefits:

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Training
• Uniforms
• Vacations

License/Certification:

• Driver's License (Required)

Work Location: One location

Ability to commute/relocate:

• Rialto, CA 92376: Reliably commute or planning to relocate before starting work (Required)